Ember data not loading all of my data

I am having troubles with ember data and I was seeking some help. I am using findRecord to return a single record('location') and then getting a single attribute out of that record('product'). There are other attributes that return just fine(phone, name, etc), however "product" does not return until I have fired the model call at least twice. I have checked my network tab and it is coming in fine from the api, but it does not seem to be loading into ember data(until it fires twice). Has anyone else come across this? I am completely stumped. Thanks!